FAQ

We make personalized products with pleasure. We can serve individual clients, corporate clients, interior designers, remodelers and professionals. We can produce it with the type of marble you choose and with a special size. please provide detailed information or a small shop drawing of your special orders to get the best product from our shop, just ask us. Remember, since marble is a natural stone, there may be 10% color and pattern differences when producing products, as each stone is unique.

You can send us an email or whatsapp with more detailed inquiry information about the product, such as material, size, shape, color, quantity, surface treatment, etc. In this way, we can give you a more accurate and favorable price.

Please send us an email or add WhatsApp. After you confirm the product details with our salesperson, please follow the steps below to complete the order: confirm order details → get invoice → select payment method → make payment.

• Order Process：make payment-confirm drawing and rendering-prodction-send finished products pictures and vedio for you to confirm-packaged and shipping

• Our factory is located at Shuitou Town, Quanzhou City, Fujian Province, China.

• Our office is located at Building 3, Xinglinwan Operation Center, Jimei District, Xiamen City, China - Room 1902-2

Absolutely. We offer small samples so you can review the color, pattern, and finish before confirming your order. Sample shipping costs may apply.

We accept bank transfers /credi card/ Paypal/ Alipay/ Western Union, Letters of Credit (L/C), and other agreed terms. A deposit is usually required to start production.

We use strong wooden crates with foam protection to ensure the products arrive safely, whether shipped locally or internationally.

Although we give our best for you to have a great shopping experience by preparing solid wood crates special to your order's dimensions, unfortunately, such incidents can happen, albeit rarely, due to reasons beyond our scope, but don't worry. We insure each item.

You can read about how to care for your pieces on our Product Care page